Public Safety & Workplace Alerting - Blog | PEASI

Alert Ready Test | Making Canada’s Emergency Alert System Ready | PEASI

Written by Jacob Westfall | Jun 19, 2021 2:54:07 PM

Alert Ready tests are a fundamental component of Canada's national public alerting system. Typically conducted twice a year, once in May and once in November, these tests are designed to ensure the system's functionality and reliability. They also educate the public on what to expect during an actual emergency. Alert Ready tests involve the transmission of test messages through various channels such as television, radio, and wireless devices, all accompanied by the distinctive Canadian Alerting Attention Signal. These tests are crucial for validating the infrastructure, training emergency management personnel, and increasing public awareness. By simulating real emergency scenarios, Alert Ready tests help to identify and address any potential issues within the system, ensuring that when a real alert is needed, it can be delivered quickly and effectively to protect the lives and property of Canadians. To know about Alert Ready in detail, check out our blog: Alert Ready Explained - Canada’s National Emergency Alert System.

The History of Alert Ready Tests

For years, the Canadian system has conducted regular Alert Ready tests. These tests are crucial for ensuring the system’s reliability and effectiveness during emergencies.

Many Canadians are likely more familiar with the Emergency Alert System (EAS) tests conducted in the United States. These tests have been depicted in movies and TV shows and have been in operation longer than Alert Ready tests. The distinct look and sounds of these tests are designed to grab your attention and are specific to the EAS. Similarly, Alert Ready tests have its own unique sound and visual elements designed to ensure that alerts are noticed immediately. The Canadian Alerting Attention Signal, a distinctive tone, precedes any alert message, making it instantly recognizable to Canadians. 

The Purpose of Running Alert Ready Tests

Regular testing of the Alert Ready system is essential for several key reasons:

1. Ensuring System Reliability and Readiness

  • Regular tests verify that the alerting infrastructure is functioning correctly. This includes the hardware, software, and communication networks that transmit the alerts. 
  • Alert Ready tests help identify and rectify any technical issues within the system, ensuring it operates seamlessly during emergencies.

2.  Public Awareness and Education

  • Alert Ready tests familiarize the public with the sounds and formats of Alert messages, reducing panic and confusion when a real alert is issued.
  • Public awareness campaigns often accompany these tests to educate Canadians on what to expect and how to respond.

3. Training for Emergency Management Personnel

  • Alert Ready tests provide valuable training opportunities for emergency management officials and first responders. They can practice their response procedures and coordination efforts in a controlled environment.
  • This training helps to improve the efficiency and effectiveness of emergency response operations.

4. Compliance with Regulatory Requirements

  • In many regions, regular testing of public alerting systems is mandated by law. Compliance with these regulations ensures that Canada meets emergency preparedness and response standards both within Canada and internationally.

The Mechanics of Alert Ready Tests

When an Alert Ready test is conducted, it’s designed to activate all the various alerting distribution methods at once. This comprehensive approach ensures that all potential ways of sharing an alert are tested. The following are the primary components involved in a typical Alert Ready test:

  • Initiation of the Test - Emergency management officials schedule and initiate the test. They input a test message into the Alert Ready system, specifying the time and regions to be covered.
  • Distribution of the Test Message - The test message is disseminated through multiple channels, including television, radio, and wireless devices. Each channel has specific protocols to ensure the message reaches its audience effectively.
  • Broadcasting the Test
    • Television - the test message interrupts regular programming, displaying a full screen or a partial section with scrolling text and an audio recording.
    • Radio - the test message is broadcast as an audio recording, preceded by the Canadian Alerting Attention Signal.
    • Wireless devices - Receive the test message as a special text notification with a unique alert sound and vibration.
  • Monitoring and Feedback - After the test, feedback is collected from various stakeholders, including broadcasters, telecom providers, and the public. This feedback is used to assess the test's effectiveness and identify any areas for improvement.
  • Reporting and Analysis - Detailed reports are generated to document the test's performance. These reports include technical data, response times, and any issues encountered. Analysis of these reports helps to refine the system and enhance future tests.

The Sound of Alert Ready Tests

The sound of the Alert Ready system is one of its most distinctive features. The Canadian Alerting Attention Signal is a specific tone designed to grab attention immediately. This tone is different from regular phone notifications, TV interruptions, or radio broadcasts. It’s a sound that, once heard, is hard to ignore, which is precisely its purpose. The goal is to ensure that no matter where you are or what you are doing, the alert captures your attention immediately, prompting you to take the necessary actions.

Why the Sound of Alert Ready Tests is Important

Sound is a crucial component of emergency alerts for several reasons:

  • Immediate Recognition - A unique and consistent sound helps people quickly recognize the alert.
  • Panic Reduction - Familiarity with the alert sound can help reduce panic when it’s heard during a real emergency.
  • Prompt Action - An attention-grabbing sound prompts people to stop and listen, ensuring they receive the critical information being conveyed.

Where You Might See and Hear Alert Ready Test Messages

Alert Ready test messages are designed to reach Canadians through various ways to ensure as many people as possible receive them. The beginning of any Alert Ready test starts with the Canadian Alerting Attention Signal. This sound is unique to Canada and is specifically designed to capture your attention. Here’s how the Alert Ready test experience unfolds across different media:

Alert Ready Tests on Television

On TV, the Alert Ready test will typically interrupt the regular programming. You will see either a full screen or a partial section of the screen displaying text that scrolls by with the test message. This message can be read and is accompanied by an audio recording of the text. The Canadian Alerting Attention Signal precedes the message, ensuring those watching are immediately aware of the test.

Alert Ready Tests on Radio

On the radio, the Alert Ready test is delivered purely through audio. The Canadian Alerting Attention Signal will play first, followed by an audio recording of the test message.

Alert Ready Tests on Wireless Devices

Wireless devices, including smartphones and tablets, are increasingly becoming the primary way for receiving Alert Ready messages. These devices can reach people wherever they are, ensuring that alerts are received even when individuals are away from their TVs or radios. The alerts on wireless devices often have a distinct sound and vibration pattern to ensure they are noticed immediately.

Wireless tests deliver the test details in a special text message format. These alerts appear as push notifications on compatible devices and have a unique sound that differentiates them from regular messages or notifications. The design of these messages follows the NPAS Common Look and Feel Guidance, ensuring consistency and recognizability. Here is an example of a 2024 Alert Ready test alert: 

Alert Ready Tests on Online and Mobile Apps

Many people use mobile apps for news and weather updates. Alert Ready messages can be delivered through these apps to help ensure that those who use these platforms are kept informed. This includes dedicated emergency alert apps, weather apps, Alertable, and some social media platforms. Here is an example of an Alert Ready test alert on the Alertable app. 

Alert Ready Tests in Public Places

In addition to personal devices, Alert Ready test messages can also be broadcast in public places. This includes digital signage in shopping malls, public transit systems, and other locations where large groups might be present. These alerts ensure that even those without access to personal devices can receive critical information.

How to Prepare for Alert Ready Tests

Being prepared for Alert Ready test alerts involves a few simple steps:

  • Familiarize yourself with the Sound - Listen to the Canadian Alerting Attention Signal so you recognize it immediately when you hear it.
  • Know the Channels - Be aware of the different mediums through which you can receive alerts: TV, radio, wireless devices, apps, and public announcements.
  • Update Your Devices - Ensure your wireless devices are compatible with Alert Ready and that they are updated and using the most current operating system.
  • Stay Informed - Follow local emergency management organizations on social media and keep up with news about emergency preparedness.

The Importance of Community Engagement during Alert Ready Tests

Effective community engagement is crucial for the success of Alert Ready tests. Public awareness campaigns, community meetings, and educational materials help educate Canadians about the importance of these tests and how they help keep them safe. Engaging with the community builds trust and ensures people understand the importance of being prepared for emergencies.

Public Opinion of Alert Ready Tests

Public opinion plays a crucial role in the effectiveness and ongoing improvement of the Alert Ready system. The response from Canadians to Alert Ready tests provides valuable insights into how well the system is functioning and how it can be enhanced to better serve the public.

Initial Reactions to Alert Ready Tests

When Alert Ready tests were first introduced, reactions were mixed. Some Canadians appreciated the initiative, recognizing the importance of being prepared for emergencies and the role that timely alerts could play in saving lives. Others, however, were less enthusiastic, finding the alerts disruptive or confusing, especially if they were unaware that a test was scheduled.

Awareness and Understanding of Alert Ready Tests

Over time, public awareness campaigns have helped to educate Canadians about the purpose and importance of Alert Ready tests. These campaigns have explained the different types of emergencies that Alert Ready can alert for, such as disasters, health emergencies, and other threats to public safety. As a result, understanding and acceptance of the tests have generally increased.

Educational efforts have emphasized that regular testing is essential to ensure the system's reliability and effectiveness. Familiarizing the public with the alert sounds and messages will reduce confusion and panic during emergencies. Many Canadians now recognize the distinctive Canadian Alerting Attention Signal and understand it precedes critical information that could affect their safety.

Feedback and Improvements Received After Alert Ready Tests

Public feedback is actively sought after each Alert Ready test. Canadians are encouraged to share their experiences, report issues, and suggest improvements. This feedback is collected through various channels, including online surveys, social media, and direct communications with emergency management agencies. If you have the Alertable app, one way to share your feedback is by completing a survey that is sent out after every Alert Ready test.

Common feedback themes include the clarity of the alert messages, the timeliness of the alerts, and the effectiveness of the different dissemination channels. Some Canadians have requested more precise geo-targeting to ensure that alerts are relevant to their location. Others have suggested enhancements to the visual and audio components of the alerts to make them more accessible to people with disabilities. To see some of the feedback received in previous Alert Ready tests, please read PEASI’s 2024 Alert Ready Survey blog posts: 2024 Alert Ready Test Survey Report.

Challenges and Criticisms Received About Alert Ready Tests

Despite the general acceptance of Alert Ready tests, there are still challenges and criticisms. Some people find the alerts too loud or intrusive, particularly when they are received on multiple devices simultaneously. There have also been instances where test alerts have been mistakenly perceived as real emergencies, causing unnecessary anxiety.

Technical issues, such as delayed or missed alerts, are another common concern. While these problems are relatively rare, they highlight the importance of ongoing testing and system improvements. Emergency management officials take these concerns seriously and work continuously to enhance the system's performance.

Alert Ready Test's Impact on Preparedness

Overall, the public has a positive view of the Alert Ready tests. Many Canadians now recognize the importance of these tests in ensuring public safety and improving emergency preparedness. The tests serve as a reminder to review personal and family emergency plans, check emergency supplies, and stay informed about potential hazards.

The Alert Ready Test Schedule

To ensure the effectiveness of the Alert Ready system, regular tests are conducted across Canada. These tests help to identify and resolve any technical issues, maintain public awareness, and ensure that the system is ready to deliver real emergency alerts when needed. The schedule for Alert Ready tests is typically set by provincial and territorial emergency management agencies in collaboration with Pelmorex Corp., the operator of the system.

Generally, Alert Ready test alerts are issued twice a year, once in May and once in November. These dates are chosen to coincide with Emergency Preparedness Week in May and to prepare for the winter season in November. The exact date and time of the tests can vary by province and territory, but they are usually conducted during daylight hours to maximize public visibility and participation.

During these scheduled tests, the alert is disseminated through all available channels, including television, radio, and compatible wireless devices. The test messages clearly state that they are tests and do not require any action from the public. These regular tests play a crucial role in ensuring that the Alert Ready system remains a reliable tool for public safety.

To learn more about the Alert Ready test schedule, please visit the Alert Ready website. 

Future Direction of Alert Ready Test Alerts

Looking ahead, ongoing public engagement and education will remain essential for the continued success of the Alert Ready system. Emergency management officials are committed to listening to public feedback and making necessary adjustments to ensure that the system meets the needs of all Canadians. Innovations in technology and communication methods will play a role in enhancing the system's reach and effectiveness.

Public opinion on Alert Ready tests reflects a growing awareness of the importance of emergency preparedness and the critical role that timely alerts play in safeguarding communities. By continuing to engage with the public and incorporating their feedback, the Alert Ready system can continue to evolve and improve, ensuring Canadians are well-informed and ready to respond in times of crisis.