How to get emergency alerts when your phone is silenced

Do Not Disturb Setting

A common concern we’ve heard about emergency alerting solutions that call phones with a recorded message, send a text or send an email is that the message may be late at night when people have their phones silenced. People don’t hear the call, text or email and only discover that there was an emergency hours later when they wake up. We’ve also heard the same concern for when people are in meetings, at a show or doing some other activity where they purposefully silence their phone.

There’s a new feature in the Alertable app that we’re very excited about that tackles this problem. It’s a new setting called Priority Sound.

Priority Sound Setting

When enabled, you will hear the distinctive Canadian Alerting Attention Signal sound regardless of your phone being silenced, on mute, in do-not-disturb mode or simply on low-volume. And it’s loud!


Be mindful of that when turning this setting on. If you positively do not wish to be disturbed, don’t forget to turn this setting off before your activity (whether that’s sleeping, going into a meeting, going into a theatre, etc.).

The Priority Mode setting only takes effect for critical, life-threatening alerts. If your phone is silenced or in do-not-disturb mode, you will not hear a sound for advisory or test alerts, even if you have the Priority Mode setting on.

Take care. Be prepared.

Download the Alertable app

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