What are the different types of Water Quality Alerts?

Just like with weather alerts, where the terminology of Advisory, Watch, and Warning can be confusing, there are different types and terminology used for water quality alerts. To better understand water alerts, here are three basic categories: 1. Emergency boil water advisory. These types of water quality alerts are issued when there is a confirmed […]

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Boil water advisories: the 4 stages to boiling water

It might sound like the simplest task in the world…boiling water. However, when we take shortcuts and try to make simple tasks even simpler bad things can happen. When it comes to boiling water, there are no shortcuts (well, there are…but that’s another post!). So, how do I know that I have sufficiently boiled water […]

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Boiling Points: Formatting Boil Water Advisories

Health Canada recommends the Center for Disease Control (CDC) elements be used for a boil water advisory issued to the general public, including: Description of the situation, the reason for the advisory, including contaminant(s) of concern and the contaminant level(s); When the situation occurred; Any potential adverse health effects from drinking the water (e.g., diarrhea); Population […]

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Pros and cons of subscription based alerting systems

When you think about alerting systems, you should always keep in mind that they are essentially just like any other communication method used to reach a large number of individuals. You’ve got something to say to your audience, maybe its advertising your new product, and you need a way to reach them. With this thinking […]

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APNs for Public Alerting Apps

Notifications matter! In a public alerting App, notifications are a key trigger to get citizens’ attention and increasing app usage. Notifications managed poorly can have the opposite effect, driving app usage down and causing your your app to be deleted outright. Doing alert notifications right isn’t easy, unless you’ve got PEASI! Research has shown that push […]

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Why spend 5-days ideating a product already built?

We often get asked “why do you spend 5-days with new customers exploring the idea for your product when it is already built?” It is true, product ideation is a foundational activity when building a brand new product. But it has an equally foundational role when implementing already-built products too. Even when they have been […]

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The 5 W’s of Wireless Emergency Alerts

We’ve all used notifications on our phones for text messages and email. We want to be notified when someone is reaching out to us, and have configured our phones to notify us in the way we want (ringer, vibration, home screen, etc.). There is another category of notifications for when the authorities want to reach […]

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